Privacy Policy

Company: MountainGamer Studio (DBA: MountainGamer Studio) Legal Entity: Priority Games LLC

Effective Date: April 29, 2026
Last Updated: April 29, 2026

Priority Games LLC, doing business as MountainGamer Studio (“MountainGamer,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our games, websites, mobile applications, publishing services, and related platforms (collectively, the “Services”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Data”). We collect this information directly from you, automatically through your use of the Services, and occasionally from third-party partners.

1.1 Personal Information Provided by You

When you register for an account, make a purchase, or contact support, we may collect:

Contact Data: Email address, phone number, and user login credentials.
Profile Data: Display names, avatars, game preferences, and saved settings.
Financial Data: Billing information necessary for processing purchases (Note: Payment details are processed directly by secure third-party gateways; we do not store full credit card numbers on our servers).

1.2 Automated Gameplay & Usage Data

When you access our Services, we automatically collect:

Telemetry & Gameplay: In-game activity, progression, achievements, match history, and interactions with other players.
Technical Data: IP addresses, device identifiers (e.g., IDFA, Android Ad ID), operating system, browser type, and platform usage.
Diagnostic Data: Crash logs, bug reports, and performance metrics to ensure system stability.

2. How We Use Your Information

We process your Personal Data for the following legitimate business purposes:

Service Delivery: To operate, maintain, and provide the features of our games and websites.
Player Experience: To enable multiplayer matchmaking, host leaderboards, and save game progression.
Customer Support: To respond to inquiries, troubleshoot bugs, and resolve technical issues.
Analytics & Improvement: To analyze player behavior and trends, allowing us to balance game mechanics and develop new features.
Security & Integrity: To detect and prevent fraud, cheating, unauthorized exploits, and violations of our Terms of Service.
Communication: To send you administrative notices, security alerts, and (with your consent) promotional updates.

3. How We Share Your Information

We do not sell your Personal Data. We only share your information under the following circumstances:

3.1 Third-Party Service Providers

We employ trusted third parties to facilitate our Services, such as:

Payment Processors: (e.g., PayPal, Stripe) to securely handle transactions.
Hosting & Cloud Services: To store data and run game servers reliably.
Distribution Platforms: Steam, Google Play, and the Apple App Store handle their own data collection per their respective privacy policies:
- Steam: https://store.steampowered.com/privacy_agreement
- Google Play: https://policies.google.com/privacy
- Apple iOS: https://www.apple.com/legal/privacy/

3.2 Legal Compliance and Protection

We may disclose your data if required to do so by law or in the good-faith belief that such action is necessary to:

Comply with a legal obligation, subpoena, or court order.
Protect and defend the rights, property, or intellectual property of Priority Games LLC.
Prevent or investigate possible wrongdoing, fraud, or cheating in connection with the Services.
Protect the personal safety of users or the public.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience:

Essential Cookies: Required for basic functionality, such as keeping you logged in.
Analytics Cookies: Used to track user navigation and game performance metrics.
Opting Out: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Services may not function properly.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal dispute purposes). When we no longer have a legitimate business need to process your data, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

7. Children’s Privacy (COPPA Compliance)

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us immediately so we can take steps to remove such information from our servers.

8. International Data Transfers

Priority Games LLC is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our Services, you consent to this transfer.

9. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific legal rights regarding your data:

Right to Access: You can request a copy of the Personal Data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request the deletion of your account and associated Personal Data.
Right to Opt-Out: California residents have the right to opt-out of the “sale” or “sharing” of personal information (Note: We do not sell your data).
Exercising Rights: To exercise any of these rights, please contact us at the email provided below. We will respond to your request within the timeframe required by applicable law.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the “Last Updated” date at the top of this document and, where required, providing a prominent notice within our Services. Continued use of the Services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Website: https://mountaingamer.com
Email: contact@mountaingamer.com
Mailing Address: Priority Games LLC, [Insert physical mailing address here]